What is Laktunes?
What are the steps to download a song?
What you will receive in your email when registering at Laktunes?
How to use a coupon code to purchase music on Laktunes?
How does Laktunes support artists and the Sri Lankan music industry?
I am an artist or a record company who like to sell my songs on LakTunes
Why do I get "You have not selected any music to buy..." error message?
I didnt receive an email with my free music download coupon, what should I do?
How much do the songs cost on Laktunes?
How many times can I download a song from "My Songs" area?
When I download a song, where does it get saved on my computer?
What does "Download" mean?
How can I copy my Laktunes music to my ipod?
Why should I buy songs when I can download for FREE from other sites?
How do I download Sri Lankan National Anthem for FREE?
Does Laktunes store my Credit Card information?
WATCH LAKTUNES TUTORIALS & DEMOS

What is Laktunes?
Laktunes is Sri Lankas first and only legal internet music store. You can search, purchase, and download your favorite music right to your computer through Laktunes. Laktunes has revolutionized Sri Lankas music industry by introducing legal music downloads over the internet for the first time in Sri Lanka.
What are the steps to download a song?
1. From the search box on the home page, search for the songs by Title, Category, or Artist.
2. Listen to the sample music clips by clicking on the headphone icon.
3. Add the music you want to purchase by clicking on shopping cart icon.
4. Right hand side shopping cart section shows how many songs in your cart.
5. Click Checkout button on the shopping cart section.
6. Confirm Buy page will show the shopping cart summary.
7. If you have a music coupon, enter your coupon code in the Coupon Code: field.
8. Click next to go to the payment summary page.
9. Click on the Buy Now button to pay by your credit card.
10. Go through the credit card payment process.
11. Upon a successful credit card authorization, you will be redirected to payment status window which will tell you to go to My Songs link to download your songs.
12. Click on My Songs link located on the top of the page and download your music.
What you will receive in your email when registering at Laktunes?
- Upon a successful registration, you will receive two emails from Laktunes, first email will have your registration information and the second email will have a coupon code for you to get one free download. You have to use this coupon code to get your free song.
How to use a coupon code to purchase music on Laktunes?
- After you select your song(s) and checkout the song(s) from the shopping cart, Confirm Buy page has a field to enter your coupon code.
- Enter your coupon code, click next, and go through the rest of the payment/download process.
How does Laktunes support artists and the Sri Lankan music industry?
- We support artists and the Sri Lankan music industry by creating a new global market place for their creations. Laktunes is the easiest way to take Sri Lankan original creations around the world.
- Laktunes only sells music that we have received the internet sales rights. Hence, we give our fullest support to legitimize the internet music industry in Sri Lanka.
- Each artist is paid a royalty at the end of each month for the number of songs sold through Laktunes.
I am an artist or a record company who like to sell my songs on LakTunes
ARE YOU A SINGER, DJ, COMPOSER, RECORD COMPANY, LYRICS WRITER, MUSIC BAND, OR JUST SOMEONE WHO CREATE/RE-MIX MUSIC AS A HOBBY?

If so, we can help you find a new global market place for your original creations by putting your songs on sale at LakTunes music store. Please submit your inquiry by going to: http://www.laktunes.com/Feedback

A LakTunes business representative will get back to you within 48 hours with all the required information and applications for you to get started and start selling on LakTunes.
Why do I get "You have not selected any music to buy..." error message?

Problem:
When I try to checkout the songs in my shopping cart, "You have not selected any music to buy. Please try again." error message appeared, but I clearly had songs selected in my shopping cart. What could be the reason?


LakTunes Support Answer:
We only sell songs after getting the selling rights from artists or persons who own the rights to the songs. We are still working on getting the selling rights to some of the songs that are listed on Laktunes. Hence, we have not enabled these songs to be sold yet. When you select the songs and click the "Checkout button", the "Confirm Buy" page appears next. On this "Confirm Buy" page, you will see: "Songs you are able to purchase at this time:" section for the songs that we are able to sell to you and "Songs that will be placed in your wish list:" section for the songs that we are not able to sell at this time. The songs you are not able to purchase will be placed in "My Wish List" section for you to purchase at a later time once LakTunes enable them to be sold.


So, you are seeing this error message "You have not selected any music to buy" because all the songs that are in your shopping cart are "non-sellable" songs at this time.

I didnt receive an email with my free music download coupon, what should I do?
When a new user registers with LakTunes, we send them two emails to the email address provided.

1) Registration confirmation email
2) Gift certificate email which has the free music download coupon number

Some times we have noticed that either of these emails or both of them could go into the user's "Junk Mail", "Bulk", or "Trash" folder depending on the email program used and the filtering setup. If you didn't receive either of these emails or both, please check the above mentioned folders to see whether your email program put them there. If you still can't find the email, please inform our customer support by going to: http://www.laktunes.com/Feedback
How much do the songs cost on Laktunes?
Unless the song is listed as "Free Download", or a special price item, all the songs on Laktunes are priced at US$0.99(99 cents in American Dollars) per song. If you are in a different country, our payment processing system will automatically convert the price to your local currency.

If you would like to find out the exchange rates, please find a link to "Exchange Rates" on http://www.kadaveediya.com
How many times can I download a song from "My Songs" area?
You have 3 download attempts to download a song after purchasing. We give you 3 chances, so you can retry the download if your download fails on your first attempt. Make sure to download the song and save it on your computer or burn a CD for future use.
When I download a song, where does it get saved on my computer?
Depending on your web browser setting, your song could be saved in different locations.

If you are using Internet Explorer:
When you click on the red download button infront of the song you want to download from your "My Songs" area, a dialog will appear, in which you can specify where you want the song to be saved.

If you are using Firefox:
Goto: Tools -> Options -> Downloads
Look at the section with the heading: "Download Folder"
When you click on the red download button infront of the song you want to download from your "My Songs" area, your song will be saved at the location specified in your "Download Folder". By default, it is set to your computer's Desktop.
What does "Download" mean?
From the web dictionary definition:
The term is often used to describe the process of copying a file from an online service or bulletin board service (BBS) to one's own computer. Downloading can also refer to copying a file from a network file server to a computer on the network.

In the case of Laktunes, downloading a song means copying the song file from Laktunes server to your own computer. Please refer to the other FAQ item on where the file will be copied to on your computer once you initiate a download.
How can I copy my Laktunes music to my ipod?
First, you have to download your purchased music from "My Songs" area to your local computer by clicking on the red download button infront of each song. A link to "My Songs" area can be found on the top of the Laktunes homepage after you log into Laktunes. Please refer to the other FAQ item on where your files will be copied to on your computer.

After you download the songs to your computer, you could follow the instructions given in the below link to copy music to your ipod:
http://www.apple.com/support/itunes/musicstore/ipod/
Why should I buy songs when I can download for FREE from other sites?
Currently there are many other sites where you can download Sri Lankan songs for free. So, you might wonder why you should pay Laktunes and buy the songs while you can get it for free.

Here's Why: There's a lot of people involved in creating each of these songs and it takes up a lot of time,money, and energy to create a song. So, if you get a song for free from one of the illegal sites, that means you are stealing. Specially in Sri Lanka, most of the artists are in the middle class and does not earn too much money. So, that is why we all should encourage a culture of paying for these valuable creations. By purchasing the songs, you pay the fair share for the artist, lyric writer, musician, and any other people who might have put their valuable time and money for creating the songs.

So, PLEASE DO THE RIGHT THING!!! PROMOTE A NEW CULTURE OF BUYING SRI LANKAN MUSIC TO HELP AND ENCOURAGE THE SRI LANKAN ARTISTS TO CREATE MORE AND MORE OF YOUR FAVORITE SONGS!!!
How do I download Sri Lankan National Anthem for FREE?
1) Goto Laktunes Home Page: http://www.laktunes.com
2) Goto "Register/Sign In" link on the top right hand side of the page
3) Click "Register" link(in the left side box) to register as a new user (New user registration is easy...all you have to do is to provide your email address and a password...very simple)
4) Goto laktunes home page: http://www.laktunes.com, goto "Register/Sign In" link again and login to the site using your email address and password which you used to register
5) From the homepage, locate the music categories("By Mysic Type" section), goto "Other" category, and you will see "Sri Lanka Matha"
6) Just click on the "Free Download" button infront of the song to start download

If you are not sure about the location where the song is saved on your computer, please refer to the following:
http://www.laktunes.com/MusicSearch/servlet/Faq?ss=laktunes#21
Does Laktunes store my Credit Card information?
No. Laktunes does not store any of your credit card information. So, you do not have to worry about your credit card information getting stolen.
WATCH LAKTUNES TUTORIALS & DEMOS
Please watch the following tutorials/demos to learn how to register, buy, and download your favorite songs.
  How to Register and Sign In

  How to Buy a Song and Download


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